The table below identifies the appropriate CalUsource resource to contact for help with technical issues, registration, bidding, and contracts.
|TYPE OF HELP||SUPPORT RESOURCE|
|For technical issues or general information on using CalUsource||Contact the GEP* Help Desk at email@example.com
(*GEP is the technology provider of the CalUsource platform.)
|For general questions related to an RFx event posted on the CalUsource Public Bid Site||Refer to Contact name and email listed directly below the RFx title in the listing on the Public Bid Site.
|For questions or assistance related to an active RFx event on which you are currently bidding||Open the RFx in CalUsource and click on the Discussion Forum icon (shown below) to submit a question within the Q&A time period specified in the RFx. The question you submitted will be answered according to the Q&A time period through the Discussion Forum.
|For questions about contract terms, conditions or contract language.||Open the Contract in CalUsource, and scroll down to the Internal Party section which lists the authoring entity’s key contacts and parties.|