CalUsource Resources for Suppliers

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CalUsource Supplier Guide
A guide from 2024 for navigating CalUsource

Supplier Support

TYPE OF HELPSUPPORT RESOURCE
For technical issues or general information on using CalUsourceContact the GEP* Help Desk at support@gep.com
(*GEP is the technology provider of the CalUsource platform.)
For general questions related to an RFx event posted on the CalUsource Public Bid SiteRefer to Contact name and email listed directly below the RFx title in the listing on the Public Bid Site.
For questions or assistance related to an active RFx event on which you are currently biddingOpen the RFx in CalUsource and click on the Discussion Forum icon to submit a question within the Q&A time period specified in the RFx. The question you submitted will be answered according to the Q&A time period through the Discussion Forum.
For questions about contract terms, conditions or contract languageOpen the Contract in CalUsource, and scroll down to the Internal Party section which lists the authoring entity’s key contacts and parties.

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